Cookie policy

This cookie policy explains what cookies are, how Cosy Carpets & Flooring (“we”, “us”, or “our”) uses them on our website, and what choices you have regarding their use.

Last updated: 10 March 2026

What are cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website remember your preferences and understand how you use the site, so we can improve your experience.

How we use cookies

We use cookies for a variety of reasons, detailed below. In most cases, there are no standard options for disabling cookies without also disabling the functionality they add to the site. We recommend leaving all cookies enabled if you are not sure whether you need them, as they are used to provide features and services that you may rely on.

Types of cookies we use

Necessary cookies

Always active

These cookies are essential for the website to function properly and cannot be switched off. They help with things like logging in, setting your privacy preferences, and ensuring the site loads correctly. Without these cookies, the site would not work as expected.

Analytics cookies

Optional

These cookies help us understand how visitors interact with our website by collecting information about which pages are most popular, how visitors move around the site, and whether they encounter any errors. All information these cookies collect is aggregated and anonymous. We use this data to improve how our website works.

Includes: Google Analytics, Hotjar

Advertising cookies

Optional

These cookies provide extra features and personalisation to improve your experience. They may be set by us or by third-party partners whose services we use on our pages. They may be used to show you relevant adverts on other websites or to measure the effectiveness of our advertising campaigns.

Includes: Google Ads, Meta Pixel

Managing your cookie preferences

When you first visit our website, you’ll see a cookie banner that lets you accept all cookies, reject non-essential cookies, or customise your preferences. You can change your cookie preferences at any time by clicking the cookie icon in the bottom-left corner of the page.

You can also control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. The method for doing so varies from browser to browser. Please refer to your browser’s help documentation for instructions.

Please note that blocking some types of cookies may affect your experience on our website and the services we are able to offer.

Third-party cookies

In some cases, we use cookies provided by trusted third parties. These include:

Google Analytics — to understand how visitors use our site so we can make improvements.
Google Ads — to measure the effectiveness of our advertising and show relevant ads.
Meta (Facebook) — to measure the effectiveness of our social media advertising.
HubSpot — to power our newsletter signup form.
Hotjar — to understand how visitors interact with our site through heatmaps, session recordings, and feedback tools.

Contact us

If you have any questions about our use of cookies, please get in touch:

Phone: 03302 220013
Email: hello@cosycarpets.co.uk
Visit: Our contact page