What our customers say

Real reviews from real homes, from our Google listings in Thetford and North Walsham.

Rating

4.5Based on 199 Reviews
Thetford
Charlie Knights

2 September 2026

Great choice of carpets. Super friendly, helpful, knowledgable staff. Polite and punctual measuring gentleman. Fitters...

Thetford
Simon Bills

10 June 2026

Easy to deal with from start to finish No hard sell just good advice...

Thetford
Old Fella

20 May 2026

Good, welcoming and helpful reception on our first visit to Cosy Carpets Thetford. Helped us choose the right carpet for...

Thetford
Rosemary Clarke

20 May 2026

My elderly father was extremely pleased with the salesman Chris. Who helped us choose the carpet and vinyl. Thank you to Alex the fitter who did a fantastic job and would highly recommend him.

North Walsham
marion wright

16 April 2026

Another positive experience buying carpets from cosy carpets North Walsham. Good choice, fair price and a great fitting service from Shaun and Richard. Delighted with the result.

North Walsham
Garry Hobbs

2 April 2026

Really pleased with our (hall and landing) carpet. Very friendly people, helpful and accommodating. The carpet fitters...

Thetford
Amanda McInnes

25 March 2026

From the initial call to arrange for measurements/quotes, Cosy Carpets have been excellent. Friendly staff and so...

North Walsham
Karl Dodgson

20 November 2025

Cosy Carpets / Kerry's never disappoint. We've used them on a few occasions now and there staff are so helpful and friendly and they offer really good value for money. A really quality service.

Thetford
Brian Evans

19 November 2025

Had a vinly floor fitted recently. From start to finish was excellent. Sales to installation amazing.

Thetford
Charlie Browning

5 June 2025

Great service from the whole team. Competitive pricing and great advice from the sales chap when he came round and fitters were ace. Highly recommend.

North Walsham
Marilyn Palmer

29 May 2025

Just had my conservatory blinds replaced by Kerrys, lovely job, extremely pleased

Thetford
Barry Spencer

14 May 2025

Cosy Carpets offer a quality of service hard to find. Having purchased a table to find a fault on delivery, Lauren went...

Thetford
Susan Coe

13 March 2025

Great carpets to choose from & furniture too. Brilliantly fitted carpets, looks stunning thank you boys.

Reply from Cosy Carpets

Thank you for the lovely review. We hope you enjoy your new carpets. Glad we could help :)

North Walsham
lynn stevens

21 January 2025

Recently purchased some LVT flooring from Kerrys. From start to finish everything was dealt with efficiently....

Thetford
Kevin Clayton

8 January 2025

Mark & Aiden came to fit my hallway & living room carpet.They were very polite & friendly and nothing was too much...

Reply from Cosy Carpets

Thanks for the fantastic review. So glad we could help :)

North Walsham
Philippe & Emma

24 November 2024

We were recommended to Kerry's by Norfolk Luxury Furniture. First visit from Shaun was excellent. Very professional and...

North Walsham
Norfolk Luxury Lifestyle

30 September 2024

Our favourite flooring place! Having used Kerry's Flooring myself, I cannot recommend this company enough. Friendly people, competitively priced and quality carpets and flooring. I would highly recommend Kerry's.

Thetford
Georgia Jessup

20 August 2024

After Carpet Right went into administration, we were so worried we weren’t going to find the carpet that matched our...

Reply from Cosy Carpets

If there's one thing we do well it's carpets haha. Thanks for leaving such a lovely review. Glad we could help :)

North Walsham
Sharon Jakeman

15 March 2024

Excellent service, a great selection of flooring and furniture.

North Walsham
Ben Youngs

6 November 2023

Always friendly and helpful. They done a great job on our restaurant floor.

Thetford
Tracy Guppy

9 July 2023

We bought several items from Cosys, carpets,bed,sofa and table and chairs. The service is second to none, so helpful and...

Reply from Cosy Carpets

Thanks so much for visiting. Colin and the team are delighted that they could help and that you are so happy with your orders :) We look forward to seeing you again.

North Walsham
Craig Harrison

6 April 2023

Anita was very helpful at the shop. The mattress was delivered on time, can't fault the service.

Thetford
Ben

15 March 2023

Bought a Lovely Static 3 seater sofa on New year's eve, paid half on the day and then paid in full in February, the sofa...

Reply from Cosy Carpets

Hi Ben, thanks for leaving this delightful review. We are thrilled to read about your experience with us and that you are enjoying your new sofa. We look forward to seeing you again soon.

Thetford
Moon Records

5 January 2023

Super friendly staff, not pushy, you feel wanted!. They were helpful through every step of choosing exactly what you...

Reply from Cosy Carpets

Hello, thanks for leaving such a lovely review. We are thrilled to read about what a great experience you had with us. We do hope that you enjoy your new carpet and beds. Looking forward to seeing you again.

North Walsham
MrTelboy1962

24 December 2022

As always, e got a nice bit of carpet for a reasonable price, (the shop looks proper posh now). The fitter did a good...

Thetford
David Lawrence

30 November 2022

Had Scott and MICK come and do my herringbone floor. Top men and top craftsmen worked like a real nice smooth machine...

Reply from Cosy Carpets

Thanks for the amazing review and choosing us once again for your flooring. We'll definitely pass the kind words on to Scott and Mick, they'll be delighted.

North Walsham
Kim Philo

29 May 2022

Went to buy a new bed and mattress, the staff were very friendly and helpful

Thetford
Karen Morley

14 February 2022

Went in to browse the selection of vinyl. Gentleman was very helpful and we came a way with the information we needed....

Reply from Cosy Carpets

Thanks for the brill review. We will pass the kind words on to Lauren. Enjoy your new vinyl :)

North Walsham
R J K

13 January 2022

We had our stairs, ground and first floor landings carpeted on 12.01.2022 - couldn't be more satisfied with the finish - thank you Gary

Thetford
Paul Eastwood

12 September 2021

Went in to the shop to check both lounge suites and carpeting. Greeted when entered left to browse and very helpful when...

Reply from Cosy Carpets

Thanks for visiting and leaving such a nice review. We look forward to seeing you again soon.

North Walsham
kevin blake

20 April 2021

Very helpful and friendly staff everything as order and delivery was very professional

North Walsham
John Chapman

2 November 2020

Very helpful staff very efficient and very Prompt in fitting carpets and most of all Honest.

North Walsham
Roger Hannant

28 October 2020

New laminate flooring in kitchen and carpet in living and dining room.A truly pleasurable experience from start to...

North Walsham
Andrew Bluss

1 December 2018

Great range available at reasonable prices. Friendly and helpful staff. Meticulous in making sure things are right....

North Walsham
Jenny Harmer

25 October 2017

So pleased with the customer service, quality of product and fitting. I needed some vinyl fitting at short notice and they were nothing short of brilliant! Thanks

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