What our customers say
Real reviews from real homes, from our Google listings in Thetford and North Walsham.
Rating
2 September 2026
Great choice of carpets. Super friendly, helpful, knowledgable staff. Polite and punctual measuring gentleman. Fitters...
10 June 2026
Easy to deal with from start to finish No hard sell just good advice...
20 May 2026
Good, welcoming and helpful reception on our first visit to Cosy Carpets Thetford. Helped us choose the right carpet for...
20 May 2026
My elderly father was extremely pleased with the salesman Chris. Who helped us choose the carpet and vinyl. Thank you to Alex the fitter who did a fantastic job and would highly recommend him.
16 April 2026
Another positive experience buying carpets from cosy carpets North Walsham. Good choice, fair price and a great fitting service from Shaun and Richard. Delighted with the result.
2 April 2026
Really pleased with our (hall and landing) carpet. Very friendly people, helpful and accommodating. The carpet fitters...
25 March 2026
From the initial call to arrange for measurements/quotes, Cosy Carpets have been excellent. Friendly staff and so...
20 November 2025
Cosy Carpets / Kerry's never disappoint. We've used them on a few occasions now and there staff are so helpful and friendly and they offer really good value for money. A really quality service.
19 November 2025
Had a vinly floor fitted recently. From start to finish was excellent. Sales to installation amazing.
5 June 2025
Great service from the whole team. Competitive pricing and great advice from the sales chap when he came round and fitters were ace. Highly recommend.
29 May 2025
Just had my conservatory blinds replaced by Kerrys, lovely job, extremely pleased
14 May 2025
Cosy Carpets offer a quality of service hard to find. Having purchased a table to find a fault on delivery, Lauren went...
13 March 2025
Great carpets to choose from & furniture too. Brilliantly fitted carpets, looks stunning thank you boys.
Reply from Cosy Carpets
Thank you for the lovely review. We hope you enjoy your new carpets. Glad we could help :)
21 January 2025
Recently purchased some LVT flooring from Kerrys. From start to finish everything was dealt with efficiently....
8 January 2025
Mark & Aiden came to fit my hallway & living room carpet.They were very polite & friendly and nothing was too much...
Reply from Cosy Carpets
Thanks for the fantastic review. So glad we could help :)
24 November 2024
We were recommended to Kerry's by Norfolk Luxury Furniture. First visit from Shaun was excellent. Very professional and...
30 September 2024
Our favourite flooring place! Having used Kerry's Flooring myself, I cannot recommend this company enough. Friendly people, competitively priced and quality carpets and flooring. I would highly recommend Kerry's.
20 August 2024
After Carpet Right went into administration, we were so worried we weren’t going to find the carpet that matched our...
Reply from Cosy Carpets
If there's one thing we do well it's carpets haha. Thanks for leaving such a lovely review. Glad we could help :)
15 March 2024
Excellent service, a great selection of flooring and furniture.
6 November 2023
Always friendly and helpful. They done a great job on our restaurant floor.
9 July 2023
We bought several items from Cosys, carpets,bed,sofa and table and chairs. The service is second to none, so helpful and...
Reply from Cosy Carpets
Thanks so much for visiting. Colin and the team are delighted that they could help and that you are so happy with your orders :) We look forward to seeing you again.
6 April 2023
Anita was very helpful at the shop. The mattress was delivered on time, can't fault the service.
15 March 2023
Bought a Lovely Static 3 seater sofa on New year's eve, paid half on the day and then paid in full in February, the sofa...
Reply from Cosy Carpets
Hi Ben, thanks for leaving this delightful review. We are thrilled to read about your experience with us and that you are enjoying your new sofa. We look forward to seeing you again soon.
5 January 2023
Super friendly staff, not pushy, you feel wanted!. They were helpful through every step of choosing exactly what you...
Reply from Cosy Carpets
Hello, thanks for leaving such a lovely review. We are thrilled to read about what a great experience you had with us. We do hope that you enjoy your new carpet and beds. Looking forward to seeing you again.
24 December 2022
As always, e got a nice bit of carpet for a reasonable price, (the shop looks proper posh now). The fitter did a good...
30 November 2022
Had Scott and MICK come and do my herringbone floor. Top men and top craftsmen worked like a real nice smooth machine...
Reply from Cosy Carpets
Thanks for the amazing review and choosing us once again for your flooring. We'll definitely pass the kind words on to Scott and Mick, they'll be delighted.
29 May 2022
Went to buy a new bed and mattress, the staff were very friendly and helpful
14 February 2022
Went in to browse the selection of vinyl. Gentleman was very helpful and we came a way with the information we needed....
Reply from Cosy Carpets
Thanks for the brill review. We will pass the kind words on to Lauren. Enjoy your new vinyl :)
13 January 2022
We had our stairs, ground and first floor landings carpeted on 12.01.2022 - couldn't be more satisfied with the finish - thank you Gary
12 September 2021
Went in to the shop to check both lounge suites and carpeting. Greeted when entered left to browse and very helpful when...
Reply from Cosy Carpets
Thanks for visiting and leaving such a nice review. We look forward to seeing you again soon.
20 April 2021
Very helpful and friendly staff everything as order and delivery was very professional
2 November 2020
Very helpful staff very efficient and very Prompt in fitting carpets and most of all Honest.
28 October 2020
New laminate flooring in kitchen and carpet in living and dining room.A truly pleasurable experience from start to...
1 December 2018
Great range available at reasonable prices. Friendly and helpful staff. Meticulous in making sure things are right....
25 October 2017
So pleased with the customer service, quality of product and fitting. I needed some vinyl fitting at short notice and they were nothing short of brilliant! Thanks
Reviews from Google. See all Thetford reviews on Google · See all North Walsham reviews on Google
