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Terms & Conditions

Terms and Conditions Cosy Carpets Website Terms and Conditions – August 2025

GENERAL

1.1 These terms and conditions (“Conditions”) govern your use of the Cosy Carpets website (the “Website”) and any interaction or transaction made via the Website. By accessing or using the Website, you agree to be bound by these Conditions.
1.2 These Conditions may be updated from time to time. Continued use of the Website after any changes shall be deemed to constitute your acceptance of such changes.
1.3 These Conditions do not affect your statutory rights.

INFORMATION ABOUT US

2.1 This Website is operated by Cosy Carpets Ltd, a company registered in England and Wales with company number 05015448. Our registered office address is: Midland Road, North Walsham, Norfolk, NR38 9JR. Our registered VAT number is GB 812288241.
2.2 You can contact our Customer Service team by email at [email protected]  or by telephone on 01692 503090 (Monday – Saturday, 8am – 5.30pm).

USE OF THE WEBSITE

3.1 You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the Website.
3.2 We may suspend or terminate your access to the Website if you breach these Conditions.

INTELLECTUAL PROPERTY

4.1 All content on this Website, including text, graphics, logos, images, and software, is the property of Cosy Carpets Ltd or its licensors and is protected by copyright and other intellectual property laws.
4.2 You may view and print pages from the Website for personal use only. You may not reproduce, distribute, or modify any content without our express written consent.

LIABILITY

5.1 While we aim to ensure the Website is accurate and up to date, we do not guarantee that the content will always be error-free or complete.
5.2 We do not accept liability for any direct, indirect, or consequential loss or damage that may result from your use of or inability to use the Website.

LINKS TO OTHER WEBSITES

6.1 This Website may contain links to other websites. We are not responsible for the content or availability of those sites and do not endorse any material found there.

PRIVACY AND COOKIES

7.1 Your privacy is important to us. Please review our Privacy Policy at www.cosycarpets.co.uk/privacy-policy to understand how we collect, use, and safeguard your information.
7.2 Our Website uses cookies to enhance your experience. By using the Website, you consent to our use of cookies in accordance with our Cookie Policy.

GOVERNING LAW

8.1 These Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these Conditions shall be subject to the exclusive jurisdiction of the English courts.
If you have any questions regarding these terms, please contact us using the information provided above.

Very helpful and extremely professional

Would recommend this company to everyone.

Jennifer Warner

Great service from the whole team

Competitive pricing and great advice from the sales chap when he came round and fitters were ace. Highly recommend.

Charlie Browning

Excellent service and great value for money.

I would have no hesitation in recommending Cosy Carpets the staff are very friendly, helpful and polite.

Rhonda Molloy

Stay in the loop (pile)!