What our customers say

Real reviews from real homes, from our Google listings in Thetford and North Walsham.

Rating

4.4Based on 153 Reviews
Charlie Knights

2 September 2026

Great choice of carpets. Super friendly, helpful, knowledgable staff. Polite and punctual measuring gentleman. Fitters...

Simon Bills

10 June 2026

Easy to deal with from start to finish No hard sell just good advice...

Old Fella

20 May 2026

Good, welcoming and helpful reception on our first visit to Cosy Carpets Thetford. Helped us choose the right carpet for...

Rosemary Clarke

20 May 2026

My elderly father was extremely pleased with the salesman Chris. Who helped us choose the carpet and vinyl. Thank you to Alex the fitter who did a fantastic job and would highly recommend him.

Amanda McInnes

25 March 2026

From the initial call to arrange for measurements/quotes, Cosy Carpets have been excellent. Friendly staff and so...

Brian Evans

19 November 2025

Had a vinly floor fitted recently. From start to finish was excellent. Sales to installation amazing.

Charlie Browning

5 June 2025

Great service from the whole team. Competitive pricing and great advice from the sales chap when he came round and fitters were ace. Highly recommend.

Barry Spencer

14 May 2025

Cosy Carpets offer a quality of service hard to find. Having purchased a table to find a fault on delivery, Lauren went...

Susan Coe

13 March 2025

Great carpets to choose from & furniture too. Brilliantly fitted carpets, looks stunning thank you boys.

Reply from Cosy Carpets

Thank you for the lovely review. We hope you enjoy your new carpets. Glad we could help :)

Kevin Clayton

8 January 2025

Mark & Aiden came to fit my hallway & living room carpet.They were very polite & friendly and nothing was too much...

Reply from Cosy Carpets

Thanks for the fantastic review. So glad we could help :)

Georgia Jessup

20 August 2024

After Carpet Right went into administration, we were so worried we weren’t going to find the carpet that matched our...

Reply from Cosy Carpets

If there's one thing we do well it's carpets haha. Thanks for leaving such a lovely review. Glad we could help :)

Tracy Guppy

9 July 2023

We bought several items from Cosys, carpets,bed,sofa and table and chairs. The service is second to none, so helpful and...

Reply from Cosy Carpets

Thanks so much for visiting. Colin and the team are delighted that they could help and that you are so happy with your orders :) We look forward to seeing you again.

Ben

15 March 2023

Bought a Lovely Static 3 seater sofa on New year's eve, paid half on the day and then paid in full in February, the sofa...

Reply from Cosy Carpets

Hi Ben, thanks for leaving this delightful review. We are thrilled to read about your experience with us and that you are enjoying your new sofa. We look forward to seeing you again soon.

Moon Records

5 January 2023

Super friendly staff, not pushy, you feel wanted!. They were helpful through every step of choosing exactly what you...

Reply from Cosy Carpets

Hello, thanks for leaving such a lovely review. We are thrilled to read about what a great experience you had with us. We do hope that you enjoy your new carpet and beds. Looking forward to seeing you again.

David Lawrence

30 November 2022

Had Scott and MICK come and do my herringbone floor. Top men and top craftsmen worked like a real nice smooth machine...

Reply from Cosy Carpets

Thanks for the amazing review and choosing us once again for your flooring. We'll definitely pass the kind words on to Scott and Mick, they'll be delighted.

Karen Morley

14 February 2022

Went in to browse the selection of vinyl. Gentleman was very helpful and we came a way with the information we needed....

Reply from Cosy Carpets

Thanks for the brill review. We will pass the kind words on to Lauren. Enjoy your new vinyl :)

Paul Eastwood

12 September 2021

Went in to the shop to check both lounge suites and carpeting. Greeted when entered left to browse and very helpful when...

Reply from Cosy Carpets

Thanks for visiting and leaving such a nice review. We look forward to seeing you again soon.

Reviews from Google. See all Thetford reviews on Google · See all North Walsham reviews on Google